Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Commercial - Credit Quality Indicators (Details)

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Outstanding Loans and Leases - Commercial - Credit Quality Indicators (Details) (USD $)
In Millions, unless otherwise specified
Sep. 30, 2014
Dec. 31, 2013
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 891,315 $ 928,233
Loans and leases, measured at fair value 8,183 10,042
Percentage outstanding, current or less than 30 days past due 93.22% [1] 91.99% [2]
Commercial Portfolio Segment
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 391,221 396,283
Loans and leases, measured at fair value 6,054 [3] 7,878 [4]
Commercial Portfolio Segment | Commercial Real Estate
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 47,023 [5] 47,893 [6]
Commercial Portfolio Segment | Commercial Lease Financing
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 24,498 [5] 25,199 [6]
Commercial Portfolio Segment | Pass rated | Commercial Real Estate
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 46,079 [5] 46,507 [6]
Commercial Portfolio Segment | Pass rated | Commercial Lease Financing
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 23,496 [5] 24,211 [6]
Commercial Portfolio Segment | Reservable criticized | Commercial Real Estate
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 944 [5] 1,386 [6]
Commercial Portfolio Segment | Reservable criticized | Commercial Lease Financing
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 1,002 [5] 988 [6]
United States | Commercial Portfolio Segment
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 215,458 [5] 212,557 [6]
Loans and leases, measured at fair value 1,300 1,500
United States | Commercial Portfolio Segment | Commercial Real Estate
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 45,100 46,300
United States | Commercial Portfolio Segment | Small Business Commercial
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 13,538 [5],[7] 13,294 [6],[8]
United States | Commercial Portfolio Segment | Pass rated
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 208,599 [5] 205,416 [6]
United States | Commercial Portfolio Segment | Pass rated | Small Business Commercial
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 832 [5],[7] 1,191 [6],[8]
United States | Commercial Portfolio Segment | Reservable criticized
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 6,859 [5] 7,141 [6]
United States | Commercial Portfolio Segment | Reservable criticized | Small Business Commercial
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 220 [5],[7] 346 [6],[8]
United States | Commercial Portfolio Segment | Internal Credit Metrics | Small Business Commercial
   
Financing Receivable, Recorded Investment [Line Items]    
Percentage outstanding, current or less than 30 days past due 99.00% 99.00%
United States | Business Card and Small Business Loan | Commercial Portfolio Segment | Refreshed FICO or Internal Credit Metric | Small Business Commercial
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 253 289
Non United States | Commercial Portfolio Segment
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 84,650 [5] 89,462 [6]
Loans and leases, measured at fair value 4,800 6,400
Non United States | Commercial Portfolio Segment | Commercial Real Estate
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 2,000 1,600
Non United States | Commercial Portfolio Segment | Pass rated
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 83,591 [5] 88,138 [6]
Non United States | Commercial Portfolio Segment | Reservable criticized
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 1,059 [5] 1,324 [6]
Less than 620 | United States | Commercial Portfolio Segment | Small Business Commercial
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 187 [5],[7],[9] 224 [6],[8],[9]
Greater than or equal to 620 and less than 680 | United States | Commercial Portfolio Segment | Small Business Commercial
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 538 [5],[7],[9] 534 [6],[8],[9]
Greater than or equal to 680 and less than 740 | United States | Commercial Portfolio Segment | Small Business Commercial
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 1,619 [5],[7],[9] 1,567 [6],[8],[9]
Greater than or equal to 740 | United States | Commercial Portfolio Segment | Small Business Commercial
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 3,008 [5],[7],[9] 2,779 [6],[8],[9]
Refreshed FICO score other internal credit metrics [Member] | United States | Commercial Portfolio Segment | Small Business Commercial
   
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 7,134 [10],[5],[7],[9] $ 6,653 [10],[6],[8],[9]
[1] Home loans includes $4.4 billion and direct/indirect consumer includes $28 million of nonperforming loans.
[2] Home loans includes $5.9 billion and direct/indirect consumer includes $33 million of nonperforming loans.
[3] Consumer loans accounted for under the fair value option were residential mortgage loans of $2.0 billion and home equity loans of $179 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $1.3 billion and non-U.S. commercial loans of $4.8 billion. For additional information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option
[4] Consumer loans accounted for under the fair value option were residential mortgage loans of $2.0 billion and home equity loans of $147 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $1.5 billion and non-U.S. commercial loans of $6.4 billion. For additional information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option
[5] Excludes $6.1 billion of loans accounted for under the fair value option.
[6] Excludes $7.9 billion of loans accounted for under the fair value option.
[7] U.S. small business commercial includes $253 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At September 30, 2014, 99 percent of the balances where internal credit metrics are used was current or less than 30 days past due.
[8] U.S. small business commercial includes $289 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At December 31, 2013, 99 percent of the balances where internal credit metrics are used was current or less than 30 days past due.
[9] Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio.
[10] Other internal credit metrics may include delinquency status, application scores, geography or other factors.